Privacy Policy

1. Who We Are

Era Z ("we", "our", "us") operates the website at era-z.com. We are a Gen Z business ecosystem operating through Era Z Labs and Era Z Academy, with offices in Islamabad, Pakistan, and Bradford, United Kingdom.

2. Information We Collect

When you submit an application or join our waitlist, we collect:

Full name
Email address
Contact phone number
University or institution name
Course preferences

We also collect standard web analytics data (page views, referrers, device type) through our analytics provider. This data is anonymised and does not identify you personally.

3. How We Use Your Information

To process and respond to your application or enquiry
To notify you of your waitlist status or onboarding details
To send relevant communications about courses, labs, or updates (with your consent)
To improve our website and services

We will never sell your personal data to third parties.

4. Legal Basis for Processing

We process your data under the following bases:

Consent — for marketing communications
Legitimate interest — to respond to applications and manage our waitlist
Contract performance — when you enrol in a course

5. Cookies

We use cookies and similar technologies to operate our site and measure performance. You can manage your cookie preferences at any time using our cookie banner or your browser settings. See our Terms & Conditions for more information.

6. Data Retention

We retain your personal data for as long as necessary to fulfil the purposes for which it was collected, or as required by law. If your application is unsuccessful, we will retain your data for up to 12 months in case of future opportunities.

7. Your Rights

Depending on your location, you may have the right to:

Access the personal data we hold about you
Correct inaccurate data
Request deletion of your data
Object to or restrict processing
Data portability
Withdraw consent at any time

To exercise any right, contact us at hello@era-z.com.

8. Third-Party Services

We may share data with the following categories of service providers:

Database hosting (MongoDB)
Web analytics
Email delivery

All providers are contractually bound to protect your data.

9. Changes to This Policy

We may update this policy from time to time. Material changes will be communicated via the website. The date at the top of this page indicates the most recent revision.